After months of teasing and weeks of testing, Google officially provided its Duplex artificial intelligence guide to users who book movie tickets online through Assistant. Just ask the assistant or search on Google on your Android phone to see the showtime of the movie, then let the assistant automate most of the booking process, from filling out the form fields to making payments easily. Duplex-assisted online bookings, first shown on I/O, can be found on more than 70 theater and ticketing agencies, including AMC, Fandango, and MJR in the US and Odeon in the UK.
The service uses the data you save in Google Chrome to pre-populate the personal information you need, analyze the screen to provide easy-to-respond tips or let you interact with the site itself. You will then use the card associated with Google Pay or other funding source to purchase the ticket. Back in I/O, Google started a major expansion of its assistant-based protocol automation engine, Duplex. Prior to this, it helped people book tables in the restaurant and haircut appointments on the phone – they were quickly guided over the network. We haven’t told us when we want to apply Duplex to the web, but the company has confirmed that its overall work is being rolled out to the movie ticket booking site in Google’s Google Assistant.
Here, we understand the process from the time of finding the showtime. Once you choose one, you can choose your booking site – if the option is to have the Google Assistant prompt “Buy Tickets,” you can click the button. Otherwise, clicking on another location on the list will take you to the site, and you can fill in the content you want. The Duplex option also takes you to the site but makes a persistent Assistant tab at the top. You will be asked to purchase the required number of tickets through the tabs, but you will need to interact with the site itself when selecting a seat. Then pay my assistant. Most form fields are automatically filled in with the personal information you have saved in Google.